Contact Us & Return InformationRegular price $0.00
Emails regarding ORDER ISSUE, please email Orders@abelastory.com
Emails regarding customer service, please email Customerservice@abelastory.com
These are the best way for you to get in contact with us regarding any issues. Messages on Facebook get lost in the shuffle so we ask you use email for anything you want attention to. Of course if you just wanna chat my Facebook messenger is always open to you gals!
RETURN INFORMATION IS AVAILABLE IN THE APP, FB AND WEBSITE.
We know this is long and covers a lot of information. We want to be as transparent as possible to avoid any confusion with returns/exchanges.
We accept returns for store credit and refunds. Items must be returned to us within 15 days of date of purchase (the date listed on your receipt) or 5 days from date of receipt of package. ITEMS RETURNED OUTSIDE OF THE RETURN WINDOW WILL BE CHARGE A $5 PER ITEM RESTOCKING FEE.You are responsible for shipping the return back to us.
PLEASE PUT YOUR ORDER NUMBER ON THE OUTSIDE OF YOUR PACKAGE.